Tips & tricks

Two-Step Authentication Recovery

Posted by Mohammed Mahgoub on Sun, Jan 26 2020 17:27:00

Greetings! You can now set an optional mobile number to receive an SMS recovery code in case of losing access to your phone or Google Authenticator app. Log on to your account to set up Two-Factor Authentication (2FA) then add a mobile number as a backup.

This is currently available to customers in Sudan.

Steps you need to get your website up and running with Softwex

Posted by Omer Khojali on Tue, Aug 07 2018 12:14:00

Softwex is a domain registration and web hosting company that provides online hosting services in Sudan. You don’t need credit cards and the process is fairly easy. We’re gonna walk you through the steps you need to get your website up and running with Softwex. 

What you need: 

1- Softwex Account! Create an account at Softwex ( Make sure to activate it by opening the link you got in your email address.

2- Softwex Cards or an ATM Card that supports online payment: We have many ways to recharge your Softwex account. To recharge your account balance go to (My Account -> Add balance) and you’ll have the following options:

3- A unique domain name! Go to and see if your domain name is available by looking it up. (Make sure to select the right website suffix (.com, .net, etc..) aka “top-level domain” (TLD).

Once you confirm that your account is ready, your balance is sufficient and your domain is available.

You can start the domain registration process:

  1. Click on Register Now! To get started.
  2. Fill out your contact details. 
  3. Choose a hosting subscription option: You need a hosting if you want to create emails, upload files and applications on your website.
  4. Review and checkout! 

That’s it! Now you should have an email with your domain and/or hosting details. For more details or assistance you can contact us or request support if you have any issues with our services. 


By: Omer Khojali

تثبيت RoundCube على استضافة سوفتويكس

Posted by Mohammed Mahgoub on Mon, Oct 23 2017 12:35:00

شرح لأستخدام أسم موقعك للدخول على البريد الإلكتروني
مثال: بدلا من

Two-Step Authentication for your Softwex account

Posted by Mohammed Mahgoub on Sun, Apr 23 2017 22:09:00

Since your domain name is one your most valuable assets, recently we added Two-Step Authentication or 2FA as another layer of security which could help you avoid disasters.

What is 2FA?

Two Factor Authentication, also known as 2FA, two step verification, is an extra layer of security that is known as "multi factor authentication" that requires not only a password and username but also something that only, and only, that user has on them, i.e. a piece of information only they should know or have immediately to hand - such as a physical token. [Source:]

How to enable it?

To complete the setup of Two-Step Authentication you need to do the following:

  • Log in to your Softwex account then go to Settings - Security and click "Enable Two-Step Authentication"
  • Download Google Authenticator from Google Play Store or Apple App Store.
  • Launch the app and click the Add button (+)
  • Scan the QR code
  • Confirm by entering the six digits code into the designated area.

Once the process is finished, next time you log in you will be presented with a page where you enter a six digits code generated by Google Authenticator app to access your account. So even if hackers were able to get hold of your password it is still not enough for them to tamper with your account.

We strongly recommend that you enable this option to keep your account safe!

Connect your email to your mobile - Stay plugged-in!

Posted by Abeer Khairy on Thu, Oct 20 2016 22:31:00

Smartphones has become an essential part of our modern life, fast response requires that we're pluged in at all times. Today we will walk you through how to setup your email on GMAIL mobile app.

  1.  Open GMAIL app and create a new account
  2. Select "other" from the previewed menu
  3. Add your email address and select "MANUAL SETUP"
  4. Select "Personal (IMAP)"
  5. Enter your password
  6. For incoming server settings make sure that the username is your full email address, your server is "", and your security type is "SSL/TLS (accept all certificates).
  7. For outgoing server settings make sure that the username is your full email address, your server is "", and your security type is "SSL/TLS (accept all certificates).
  8. the application now tries to connect to your server to validate your choosen settings
  9. Select your account options as preferred.
  10.  Your Account is activated!

Below is an example where I demonstrate to you the 10 steps using my email at!

Step 1
step 2
step 3
step 4
step 5
step 6
step 7
step 8
step 9
step 10